Have a question? You might find the answer here. If there’s anything else you’d like to know, feel free to get in touch with us.
Can I personalise my order?
Yes. Personalisation options vary by product and may include photos, names, short messages or other details shown on the product page.
How do I send my photos?
You can upload your photos when placing your order where the option is available. If you have any trouble, email them to hello@littlesostudio.sg together with your order number.
What kind of photos should I use?
For the best results, use the original, highest-quality version of your photo where possible. Avoid screenshots, heavily compressed images or photos downloaded from social media.
Will my photo be cropped?
Some cropping may be needed to fit the size and shape of your chosen product. We’ll position your image carefully while keeping the important parts of your photograph in mind.
Will the colours look exactly like they do on my screen?
Colours may vary slightly between screens and printed products due to differences in displays, lighting and printing.
How long will my order take?
Processing time varies depending on the product, personalisation and quantity ordered. Please check the individual product page for the estimated turnaround time.
Can I change my order after placing it?
Please contact us as soon as possible. If production has not started, we’ll do our best to help. Once a personalised item has entered production, changes may no longer be possible.
Do you accept large or event orders?
Yes! We welcome enquiries for birthdays, celebrations, school events, corporate gifting and other larger orders. Please use our Events Enquiry form to tell us what you have in mind.
What if there is a problem with my order?
Please email hello@littlesostudio.sg with your order number and clear photos of the issue so we can look into it for you.